Tips on Reducing False Alarms
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Instruct all authorized users on proper operation of your alarm system.
Be sure to instruct NEW USERS! Give them hands-on practice, but first call
to let Counterforce know you are testing your alarm system. The toll
free number is on the front of your DeTigers Systems Inc. Emergency
Response Card.
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Your DeTigers Systems alarm system will be programmed with Cancel code
so then if you disarm your alarm system immediately after setting off a
false alarm, the alarm system will automatically signal Counterforce that
it was a false alarm and no further action is required by you or us meaning
there is no need for you to call us or us to call you.
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Instruct all users to disarm the alarm system as soon as they cause a false
alarm. If you do not have a Cancel Code or user cannot disarm the alarm
after a false alarm, instruct them to call Counterforce and give us their
confidential pass-code to cancel the alarm. If you do not have a siren
on your system, have one installed so that users will be aware when they
have set off a false alarm and can take action to ensure that police are
not dispatched.
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Ensure all users have an emergency response card & confidential pass-code
to properly identify themselves to Counterforce. Make sure you notify DeTigers
Systems Inc. or Counterforce of all pass-codes you want us to accept or
any that you want us to delete.
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If your alarm system is malfunctioning, call your Counterforce dealer immediately.
Do not arm the system until it has been repaired! Also call and advise
Counterforce of this situation and ask us not to respond to alarms until
you or your Counterforce dealer has advised us that the system has been
repaired.
Counterforce Responds to alarms!
Let’s Work together to ensure they are not false!
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